Shell Maintenance Management System
Shell
The Shell Maintenance System streamlines task assignment and maintenance management in Shell service centers, enabling station dealers and contractors to operate more efficiently. By automating workflows and reducing manual effort, the platform enhances productivity and ensures seamless daily operations across Shell's network.
Client
Shell Malaysia / Global Line Network (Chimaera)
Role & Responsibilities
Experience Design Lead
Industries
Oil and Gas
Date
December 2022
Designed to transform maintenance management, the system eliminates inefficiencies caused by manual data entry, complex task assignments, and reporting bottlenecks. By optimizing these processes, it improves accuracy, accelerates task completion, and enhances user satisfaction, ultimately driving higher operational efficiency.
With a user-centered approach and continuous refinement, the Shell Maintenance System has the potential to set a new benchmark for maintenance management. By reducing manual workloads and improving overall user experience, it ensures long-term operational success, enhanced service quality, and greater customer satisfaction.
